Brillify ("we," "our," or "us") is committed to protecting the privacy of our clients and users ("you" or "your"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Brillify Member Portal, virtual assistant services, and AI-powered tools.

By accessing our website, services, or the Brillify Member Portal, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your data as described herein.

1. Data We Collect

Brillify collects and processes the following types of personal and business-related data:

1.1 Information You Provide

• Account Data – Name, email, phone number, company name, job title, and other contact details.

• Business Data – Task requests, CRM details, property listings, and other work-related information provided to Brillify Assistants.

• Payment Data – Billing information, invoices, and transaction records.

• Communication Records – Emails, messages, and calls with Brillify Assistants or support teams.

1.2 Automatically Collected Data

• Portal Usage Data – Login timestamps, page views, and session activity for security and analytics.

• Device & Technical Data – IP address, browser type, operating system, and device identifiers.

• AI-Generated Content – Responses and suggestions generated by AI tools used in assisting your workflows.

1.3 Third-Party Data Sources

• Integrated CRMs & Platforms – If you connect your CRM, calendar, or project management tools, Brillify may access relevant data for seamless task execution.

• Publicly Available Data – Market insights or industry data that help enhance our assistant services.

2. How We Use Your Data

Brillify collects and processes your data to:

• Provide personalized assistant services, including email triage, lead follow-ups, and transaction management.

• Optimize AI-enhanced workflows to increase efficiency and automation.

• Ensure data security, fraud prevention, and compliance with relevant laws.

• Improve our services through analytics and performance monitoring.

• Send important service updates, billing notices, or system alerts.

Brillify does not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Protect Your Data

We take data security seriously and implement multiple safeguards to protect your information.

• Encryption & Secure Storage – All sensitive data is encrypted during transmission and storage.

• Access Control – Only authorized Brillify Assistants and personnel can access client data.

• Regular Security Audits – We monitor and review our systems to prevent unauthorized access.

• Confidentiality Agreements – All Brillify Assistants sign NDAs to protect client confidentiality.

If a data breach occurs, affected clients will be notified within 72 hours per applicable regulations.

4. Data Retention Policy

Brillify retains your personal and business-related data only as long as necessary to fulfill the purposes outlined in this policy.

• Active Clients: Data is retained for the duration of your service agreement.

• Former Clients: Data is securely deleted within 90 days of account termination, unless required by law.

• AI-Generated Content: Stored temporarily for task execution but not permanently retained unless relevant for ongoing work.

You may request deletion of your data at any time by contacting support@launchpathventures.com.

5. Sharing of Data

Brillify only shares data under the following circumstances:

• With Your Consent – If you request that Brillify integrates with third-party platforms (e.g., CRM, marketing tools).

• With Service Providers – Trusted partners (e.g., cloud storage, payment processors) who comply with strict confidentiality agreements.

• Legal Requirements – If required by law, we may disclose information in response to valid legal processes (e.g., court orders, government requests).

We do not share your data with advertisers or third-party marketing firms.

6. Your Rights & Choices

As a Brillify client, you have the following data rights:

• Access & Correction – Request a copy of your stored data and correct inaccuracies.

• Data Portability – Obtain a machine-readable format of your data if needed.

• Deletion Request – Request removal of your data (subject to legal retention obligations).

• Opt-Out of AI Processing – Choose to limit AI-assisted data handling upon request.

To exercise any of these rights, email privacy@launchpathventures.com with your request.

7. International Data Transfers

Brillify operates globally and may process data outside your country of residence. We ensure compliance with applicable data protection laws, including:

• GDPR (Europe) – Clients in the EU have additional rights regarding data access and erasure.

• CCPA (California) – Brillify does not sell personal data but complies with consumer rights regulations.

• Privacy Act (Australia) – We follow principles of transparency, access, and security.

If you have concerns about data transfers, contact privacy@launchpathventures.com for further information.

8. Cookies & Tracking Technologies

Brillify uses cookies and similar technologies to enhance user experience, including:

• Essential Cookies – Necessary for Portal login and security.

• Analytics Cookies – Help us understand user activity and improve services.

• Marketing Cookies – Used only if you opt-in for targeted Brillify service updates.

You can adjust cookie preferences in your browser settings.

9. Third-Party Links & Integrations

The Brillify Member Portal may contain links to third-party platforms or integrations (e.g., real estate CRMs, scheduling tools). These services operate independently, and Brillify is not responsible for their privacy practices.

We recommend reviewing the privacy policies of any third-party tools you connect with Brillify.

10. Updates to This Privacy Policy

Brillify may update this Privacy Policy from time to time. If changes affect how we process your data, we will notify you via email or Portal notification.

The latest version will always be available on our website.

11. Contact Us

For privacy-related inquiries or requests, contact:

Email: privacy@launchpathventures.com